Catholic Relief Services (CRS) Recruitment 2017 – on this article you will get latest updates on Catholic Relief Services (CRS) Recruitment Requirements, Qualifications, Guidelines and other important updates for free.
Don’t forget that Catholic Relief Services (CRS) International non-governmental organization supporting relief and development work in over 99 countries around the world.
CRS programs help people on the basis of need, regardless of religion, race or country. CRS works through the local church and non-church partners in the programs, therefore, strengthen and build the capacity of these partner organizations is fundamental to the programs in each country in which CRS works. CRS re-established presence in Nigeria in 2000 and currently focuses on fewer children, agriculture, health and HIV, extractives and governance, and peace programs.
Reference Number: Hotline061
Under the direct supervision of the MEAL Manager, the Hotline assistant will be responsible for receiving and transcription all feedback received through the hotline and share them to the adequate person.
The Hotline assistant will be based in Maiduguri and will work closely with the Monitoring Evaluation Accountability and Learning (MEAL) team for technical support.
Find and manage calls daily from Monday to Friday, 8:00 am – 4:00 pm for the CRS program in North East Nigeria, with professionalism and respect.
Make sure all the information shared and the call is equally transcripted.
Assess information needs of callers and provide appropriate, evidence-based information and provide appropriate signposting depending on the data flow and / or referral, if necessary.
Catholic Relief Services (CRS) Recruitment 2017 | How to Apply Catholic Relief Services (CRS) Recruitment 2017/2018
Qualifications And Skills
Graduate level (HND/degree)
At least 1 year experience receiving and managing calls, in a call center preferably.
Knowledge of English, Hausa and Kanuri mandatory. Shuwa and Fulani would be an advantage.
Experience in providing psychosocial support.
High degree of competency and comfort with information and communication technology.
Strong listening capacities, high degree of empathy and self-confident in challenging situations; able to manage emotions when dealing with people in distress.
Possess excellent writing skills for correspondence, reports and/or briefs.
Effective communication skills: able to speak sensitively to a wide range of individuals (who may be in distress).
Team-oriented and strong interpersonal skills.
Ability to work effectively under pressure and to organize and prioritize a variety of initiatives
Experience working with Information and Communication Technologies (software and hardware)
How to Apply for Catholic Relief Services (CRS) Recruitment 2017 – Apply now
Application is online, interested and qualified candidates should.
Applicants should download the “Application Form Below” and send with a detailed 3-page resume in a single file word document to: email@example.com The position title and location must be expressly stated as the subject of the email quoting reference number: HOTLINE061.
Applications must reach us on or before the closing date.
Only shortlisted candidates will be contacted.
CRS is an equal-opportunity employer and do not discriminate on the basis of race, color, religion, etc.
This position is contingent upon funding.
DUE DATE: 28 June, 2017
Aptitude test will be granted to candidates whose application satisfies the online recruitment process.
- Multiple applications will not be entertained. Candidates are to apply for one job position. Candidates who attempt to apply multiple times will have their application disqualified
- No fee is required for online application, test or interview.
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